Case study

Mencap – Virtual Team-wide meeting

Mencap Live logo

   Virtual event

   500+ attendees


One of the live sessions

Mencap is the UK’s leading charity supporting people with learning disabilities, along with their families and carers.

After a turbulent 2020, they were keen to bring UK colleagues together to share insights and hear from renowned speakers.

The aim? To deliver a professional, cost-effective virtual event using their in-house team as much as possible.

Integrity provided a guiding hand and technical expertise, while ensuring the client always felt in control.

Not all Mencap workers in the field are familiar with Microsoft Teams or Zoom, and they needed an easy-to-use solution which allowed smooth transition between plenary and breakout sessions. After comparing various platforms for production quality, branding opportunities, cost, accessibility and ease of use, they opted for Zoom. Its breakout functionality met their needs perfectly.

We were on hand to set up each session in the desired format and – on event days – sat discreetly alongside to offer support so the team could focus fully on their sessions and each other.

The result? A triumphant event, high engagement and a positive, refocused internal team.

Virtual Event Services


Programme structure, activity schedule and technical set-up from start to finish, tailored use of Zoom


A suitable delivery platform to meet client objectives


To complement Mencap registration/speaker management, we provided speaker briefings, delegate information + technical check-ins to familiarise speakers with set-up


Check-in with speakers and Mencap team before/after each session, on-demand advice + technical support for participants/speakers during all live sessions


Great advice on technicalities and planning. Integrity dovetailed with our team, always there to keep us on track toward a really successful event.

Sara Sheard, Mencap